You can browse our properties directly on our website and book online through the property listing page. Simply select your desired dates, number of guests, and click “Book Now.” You’ll receive a confirmation email with all the details. You can also contact our team directly if you need help choosing the perfect property.

We recommend booking at least 2–3 months in advance for peak season (June through September) and holiday periods. For off-peak times, 3–4 weeks is usually sufficient. Popular properties tend to fill up quickly, so booking early ensures the best selection.

Most of our properties have a minimum stay of 3 nights. During peak season and holidays, a 7-night minimum may apply to select properties. The specific minimum stay is displayed on each property listing page along with pricing.

Yes, modifications can be made subject to availability. Please contact our reservations team as soon as possible to request changes to your dates, number of guests, or property. Changes made within 14 days of arrival may be subject to rate adjustments.

Absolutely. If you’re planning a group retreat or family gathering, we can coordinate bookings across multiple properties. Contact our reservations team and we’ll ensure your dates align and arrange any shared services you may need between properties.

Yes, several of our properties are available for extended stays of 30 days or more at discounted rates. Long-term bookings include additional benefits such as weekly cleaning and dedicated concierge support. Contact us for a custom quote tailored to your needs.

Our shoulder seasons — typically April through May and October through November — offer the best value with pleasant weather and fewer crowds. Rates can be significantly lower compared to peak summer months, making it an ideal time to experience the region without the premium pricing.

We do offer gift experiences that can be arranged as a surprise for someone special. Contact our team and we’ll help you set up a voucher or a fully planned stay. We can coordinate welcome packages, special decorations, and personalized touches to make the occasion memorable.

Standard check-in time is 4:00 PM and check-out is 10:00 AM. Early check-in and late check-out may be available upon request and are subject to availability. Please reach out to us in advance if you need flexible timing.

Most of our properties offer self check-in via smart locks or lockboxes. You’ll receive detailed instructions and access codes 24 hours before your arrival. A digital welcome guide with property information, WiFi details, and local recommendations is also sent to your email.

We may be able to arrange luggage storage depending on the property. Contact us ahead of time and we’ll do our best to accommodate your needs so you can explore the area without worrying about your belongings.

Early check-in and late check-out are available upon request at select properties. Availability depends on the booking schedule. If confirmed, early check-in can begin as early as 1:00 PM and late check-out may extend to 2:00 PM. An additional fee may apply for extended hours.

No worries at all. Since most of our properties feature self check-in with smart locks, you can arrive at any hour. Simply let us know about any delays so we can ensure everything is ready. If you need any assistance upon arrival, our support team is reachable around the clock.

Many of our premium properties include a complimentary welcome package with local wines, artisan snacks, fresh fruit, and essential supplies to start your stay. You can also customize your welcome experience with add-ons like a fully stocked fridge, fresh flowers, or a private chef for your first evening.

All Evergreen Estate properties come fully equipped with linens, towels, kitchen essentials, WiFi, and basic toiletries. Many properties also feature pools, hot tubs, outdoor dining areas, and premium entertainment systems. The complete amenity list is available on each property page.

Select properties are pet-friendly. You can filter for pet-friendly options on our search page. A pet fee may apply, and certain breed or size restrictions may be in place at specific properties. Please confirm details when booking.

Some of our larger estate properties can accommodate intimate events and celebrations. Please contact us to discuss your event requirements, as special terms, additional fees, and prior approval are required for any gatherings beyond the standard guest count.

Accessibility varies by property. Several of our homes offer single-level living, wide doorways, and accessible bathrooms. Check the specific property listing for details, or contact our team and we’ll help find the right fit for your needs.

The majority of our properties are equipped with both air conditioning and central heating to ensure comfort year-round. Some historic or countryside properties may use alternative cooling methods such as ceiling fans or natural ventilation. Each listing specifies the climate control options available.

Most properties include free private parking on-site, with many offering enclosed garages or covered carports. For urban locations, we provide detailed parking instructions and nearby garage recommendations. Electric vehicle charging is available at select properties — check the listing for details.

Our portfolio ranges from cozy 1-bedroom apartments for couples to expansive 8-bedroom estates for large groups. Each listing clearly states the maximum guest capacity, number of bedrooms and bathrooms, and total living space. We’re happy to help match you with the right property for your group size.

Yes, all of our kitchens are fully equipped with modern appliances including an oven, stovetop, refrigerator, dishwasher, microwave, coffee maker, and a complete set of cookware and utensils. Many properties also feature outdoor BBQ areas and wood-fired pizza ovens for al fresco dining.

Our concierge team can arrange restaurant reservations, private chef experiences, guided tours, spa treatments, grocery delivery, airport transfers, and more. Simply reach out before or during your stay and we’ll take care of the details.

We have a dedicated support team available 7 days a week. For urgent issues, call our emergency line provided in your welcome guide. We strive to resolve any maintenance issues within hours. Your comfort and safety are our top priorities.

Yes. For stays of 7 nights or longer, a complimentary mid-stay cleaning is included. Additional cleanings can be arranged for a fee. Fresh linens and towel replacements are also available upon request.

We partner with premium transfer services to arrange private pickups and drop-offs from all major airports in the region. Vehicles range from comfortable sedans to luxury vans for larger groups. Book your transfer at least 48 hours in advance and we’ll have a driver waiting for you at arrivals.

Yes, we can have your kitchen fully stocked before you arrive. Share your shopping list or dietary preferences and our team will take care of the rest. We work with local suppliers to source fresh, high-quality produce, meats, dairy, and pantry essentials. Wine and beverage packages are also available.

Absolutely. We can provide cribs, high chairs, baby monitors, stair gates, and other child safety equipment at many of our properties. Our concierge can also recommend family-friendly activities, babysitting services, and kid-friendly restaurants in the area. Just let us know the ages of your children when booking.

We accept all major credit cards (Visa, Mastercard, American Express), bank transfers, and PayPal. A 50% deposit is required at the time of booking, with the remaining balance due 30 days before check-in. For last-minute bookings, full payment is required.

We offer flexible and strict cancellation policies depending on the property. Generally, cancellations made more than 30 days before check-in receive a full refund minus a processing fee. Cancellations within 30 days may be subject to partial charges. The specific policy is displayed during booking.

A security deposit (typically €300–€500 depending on the property) is collected before arrival and held as a pre-authorization on your credit card. It is released within 7 business days after check-out, provided no damage has occurred.

At the moment, we process payments under a single booking. However, you’re welcome to arrange split payments among your group privately. We can provide a detailed invoice breakdown to help you divide costs for accommodation, services, and any extras ordered during your stay.

We believe in full transparency. All applicable taxes, cleaning fees, and service charges are clearly displayed before you confirm your booking. There are no hidden fees. Any optional add-on services such as airport transfers, grocery stocking, or private chef experiences are quoted separately and only charged if requested.

Extensions are subject to availability and can usually be accommodated if there’s no incoming booking immediately after yours. Shortened stays may be subject to the cancellation policy terms for the remaining nights. Contact us as early as possible and we’ll work to find the best solution for you.

Start by reaching out through our property owner inquiry form. We’ll schedule a property evaluation, discuss your goals, and create a tailored management plan. Our team handles everything from professional photography to listing optimization across major booking platforms.

Our full-service management includes dynamic pricing optimization, guest communication, professional cleaning, maintenance coordination, financial reporting, listing management across OTA platforms, and 24/7 guest support. We handle everything so you can enjoy hassle-free ownership.

Our management fee is a competitive percentage of booking revenue, with no hidden costs. The exact rate depends on the property type and scope of services. We provide transparent monthly reporting and direct owner payouts. Contact us for a personalized proposal.

Absolutely. You retain full control over your calendar and can block dates for personal use at any time. Many of our owners enjoy their properties regularly while still generating excellent rental income during the remaining availability.

We conduct regular inspections between guest stays to ensure your property is maintained to the highest standard. Our team manages all routine maintenance, coordinates repairs with trusted local contractors, and keeps you informed through detailed reports. Preventive maintenance schedules are also established to protect your investment long-term.

All guests are required to pay a security deposit before arrival. In the event of damage, we document everything with photos and a detailed report, and deduct repair costs from the deposit. For larger claims, we work with our insurance partners. You’re kept informed throughout the process and never left to handle disputes on your own.

You’ll receive monthly financial statements detailing all bookings, revenue, expenses, cleaning costs, and net payouts. Our owner dashboard gives you real-time access to your calendar, earnings, and occupancy rates. Annual tax summaries are also provided to simplify your accounting.

Yes, our interior design partners can advise on furnishing, styling, and upgrades that maximize guest appeal and rental income. From full renovations to small touches like premium bedding and photography-ready staging, we help position your property at its best in the market.

Exterior cameras are placed at entry points and parking areas for guest safety. There are no cameras in private living spaces, patios, or pool areas. Camera locations are disclosed in every listing before you book.

Quiet hours are from 10:00 PM to 8:00 AM. During this time we ask that music, conversations, and activity stay at a respectful volume. The properties are located in residential neighborhoods and we appreciate your cooperation.

All properties are strictly non-smoking indoors. Designated outdoor smoking areas are available at select properties and clearly marked. A cleaning fee applies if evidence of indoor smoking is found.

We understand accidents happen. Please report any damage to our team as soon as possible. Minor wear and tear is expected, but significant damage may result in a charge to the card on file. We always reach out before processing any claims.

Our properties are not available for large gatherings, parties, or events. Maximum occupancy listed on each property must be respected at all times. Violations may result in immediate termination of the reservation without refund.

Each property is close to a variety of activities — from beaches and hiking trails to local restaurants and cultural attractions. A curated list of recommendations is included in your digital welcome guide for every property.

Yes, most properties are within a short drive of supermarkets, local markets, and a range of dining options. Your welcome guide includes our team’s personal recommendations sorted by distance.

We partner with local operators for fishing charters, boat tours, nature walks, and more. Let us know what interests you and we’ll send options with availability and pricing.

Definitely. Depending on the location, you’ll find water parks, wildlife sanctuaries, mini golf, and kid-friendly beaches nearby. We’re happy to suggest an itinerary based on your children’s ages.

Our properties are located in well-maintained, residential or resort-style communities. The areas are generally quiet and safe, but as with any destination, we recommend staying aware of your surroundings after dark.

Several of our properties feature ground-floor living with no steps at the entrance or between rooms. Each listing clearly indicates accessibility features — look for the “Accessible” tag when browsing, or contact us and we’ll match you with the right property.

Select properties have widened doorways, roll-in showers, and open-plan layouts suited for wheelchair users. We recommend reaching out before booking so we can confirm the specific layout and measurements meet your needs.

Some properties come equipped with bathroom safety features. For those that don’t, we can arrange temporary installations such as grab bars, shower chairs, and raised toilet seats through a local medical equipment provider — just let us know at least one week before arrival.

Yes. Many of our multi-story properties have at least one bedroom and full bathroom on the ground floor. Let us know your requirements at booking and we’ll confirm the layout works for your stay.

We can arrange properties with well-lit pathways, minimal level changes, and open layouts. For hearing-impaired guests, we provide written check-in instructions, visual doorbells, and text-based communication throughout your stay. Let us know your preferences ahead of time.

Detailed directions including GPS coordinates are sent to you 24 hours before check-in. We include landmarks and tips for tricky turns, especially for rural or gated properties where GPS can be unreliable.

All properties include free on-site parking for at least two vehicles. Larger estates accommodate up to four. Specific parking layout and instructions are included in your welcome guide — no street parking is needed.

We partner with vetted local drivers who offer fixed-rate transfers from all major airports in the area. Share your flight details at least 48 hours ahead and we’ll have someone waiting at arrivals with your name.

Availability varies by property. Some locations are within walking distance of bus stops or regional train stations, while more secluded properties are best reached by car. Each listing includes a transport overview with distances.

For most of our properties, having a car gives you the most flexibility — especially for beach trips, grocery runs, and exploring the area. We can connect you with local rental partners who offer preferred rates for our guests.